Pipeline generation plan document for Retail vertical with an emphasis on Zendesk Sunshine Conversations as a potential solution offering over and above the standard Zendesk Suite offering.

Summary

Pipeline generation plan document for Retail vertical with an emphasis on Zendesk Sunshine Conversations as a potential solution offering over and above the standard Zendesk Suite offering.

A internal asset for AE's, BDR's to pitch Zendesk for consumer durables vertical and sophistication in addressing their needs. 

What’s inside? Detailed info on how Zendesk can solve customer business problems specific to the consumer durable vertical. 

• Use cases
• Customer story 
• Email Basho's
• Zendesk first level deck

https://docs.google.com/document/d/17xP7Fh-p6vVuyKlh4dv-COKKRuEb_kFhT2kOhHKwkRk/edit