Pipeline generation plan document for manufacturing vertical

Summary 

Pipeline generation plan document for manufacturing vertical with an emphasis on Zendesk Sunshine Conversations as a potential solution offering over and above the standard Zendesk Suite offering.

A internal asset for AE's, BDR's to pitch Zendesk for manufacturing industry and sophistication in addressing their needs. 

What’s inside? Detailed info on how Zendesk can solve customer business problems specific to the manufacturing industry. 

• Use cases
• Customer story with SMC
• Email Basho

https://docs.google.com/document/d/1DdYZSKF5RJYzJ_ykr2R2O1gdDUQ7AVkKw3Yq9L5YjLE/edit